AtollPurchases and refunds
Who sells to you
Atoll Pro licenses are granted by [RAZÓN SOCIAL, p. ej. Proxauto, S.L.]. Payment is processed by Stripe (through Link), which acts as the merchant of record: it charges the amount, issues the receipt or invoice, calculates and remits taxes (such as your country's VAT) and handles payment issues. By paying you also accept Stripe's terms shown during checkout.
Price
Prices are shown on the website and in the app, in euros and including taxes. It's a one-time payment, not a subscription: there are no later charges unless you choose to renew updates.
Delivery
The license is delivered instantly: when the payment completes it appears on screen (and in the app, if you buy from it) and activates on your Mac. If you lose it, write to hello@atollssh.com and we'll send it again; it's the same one from your purchase, not a new one.
14-day refund, no questions asked
If Atoll Pro isn't for you, write to hello@atollssh.com within 14 days of buying and we'll refund the full amount to the same payment method, no justification needed. Once refunded, the license is revoked and Atoll goes back to working as Atoll Free.
This policy replaces and improves on consumers' statutory right of withdrawal, which for digital content delivered instantly can be lost once you start using it: with us it isn't lost during those 14 days.
Licenses for companies
For 10 or more Macs, invoices with specific tax details or payment by bank transfer, contact us from the website or at hello@atollssh.com.
Complaints
For any problem with a purchase, write to hello@atollssh.com first; we usually reply within a day. If you are a consumer, you can also contact the consumer protection services of your region or country.